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Support

Help Desk

Support Team

We understand that you cannot afford undue downtime. When you partner with BE, you partner with a global network of highly-skilled, multi-lingual technicians who are trained to troubleshoot and solve issues to minimize any undue downtime in your operation.

An after hours emergency call-in number is also available to customers for those situations that require the highest priority in response.

Emergency #: 647.262.8031

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Maintenance

A proactive approach to maximizing production

A Project Manager serves as the single point of contact for all of your questions. At every stage of your development process from design, purchasing, manufacturing, delivering, installation, commissioning, and long-term operation and maintenance, your PM's proactive approach will ensure we are meeting every benchmark in your delivery, deadline, and start-up.

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Training

The best in the business for your business best

Your competitive edge comes from being at the forefront of blown film technology—which is why we have one of highest commitments to training in the industry. Our continual investment in high-level training and performance will increase your market presence and flexible packaging capabilities.

BE is offering innovative and comprehensive training, both at BE and onsite, at customer locations, with hands-on and classroom instructions and expert instructors using a variety of training tools, starting with tailored training manuals, videos and quizzes, to match specific training requirements.

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Parts and Service

Anytime service to everywhere you are

From anywhere in the world, we can get your parts to you and conduct routine maintenance to ensure you lose no undue productivity due to downtime. Contact us to let us know what you need.

All BE lines have remote Ethernet Access that allows technicians to remotely troubleshoot most problems without the necessity or expense of a service trip.

An after hours emergency call-in number is also available to customers for those situations that require the highest priority in response.

Emergency #: 647.262.8031

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Better Process. Better Film.